Shipping policy

Delivery

SALUC S.A. uses independent carriers to deliver the ordered Products. The delivery times indicated on the Website are purely indicative and depend on the carrier. However, SALUC S.A. will inform the Buyer of the estimated time to loading when confirming the order. The Buyer is then put in contact with the carrier, and they agree together on a date and time slot as well as the delivery arrangements for the order. The Buyer can track their order and check the delivery status via a link that will be sent by the carrier. SALUC S.A. declines all responsibility for any delivery delays attributable to the carrier. Unless otherwise agreed in writing, any delays shall under no circumstances give rise to any compensation (particularly in the form of late delivery penalties).

Risk transfers to the Buyer at the moment the Buyer physically takes possession of the Products. The Buyer must be present at the agreed delivery location throughout the day in order to receive the Product delivered by the carrier. The delivery location must be accessible. Products are delivered to the ground floor, in front of the delivery address. At least two people are required to carry the table components, with the heaviest box weighing 105 kilograms. Delivery by the carrier does not include assembly or installation of the Products ordered by the Buyer. SALUC S.A. provides an assembly kit that includes detailed instructions for Product assembly. The Buyer must handle the Product with care during assembly and take precautions to protect the surrounding area (floor, walls, nearby furniture).

Delivery will be carried out at the Seller’s expense, with these costs invoiced to the Buyer at the time of ordering. SALUC S.A. provides the Buyer with a shipping cost calculator, which the Buyer is recommended to use during checkout in order to determine the exact shipping fees. Delivery costs include packaging, pallet handling on the truck, and pallet unloading by appointment at the delivery address, excluding any import taxes related to the shipment of the Product.